Exceptional round-the-clock support without compromising quality.
Frequently Asked Questions
Frequently Asked Questions
Clear answers about our services, delivery approach, Microsoft expertise and ways to work with 1Dynamics.
What does 1Dynamics do?+
We advise, implement, integrate and support Microsoft business platforms including Dynamics 365, Business Central, Power Platform, Azure, Microsoft Fabric and enterprise AI solutions.
Can you support an existing Microsoft environment?+
Yes. We can assess an existing platform, stabilise delivery, resolve operational issues, manage service updates and create a practical improvement roadmap.
How do I choose between Dynamics 365 and Business Central?+
The right choice depends on organisational complexity, operating model, process depth, reporting needs and growth plans. We begin with a focused assessment before recommending a platform.
Do you provide complete implementation services?+
Yes. Our delivery can cover discovery, solution architecture, configuration, development, integration, data migration, testing, training, deployment and ongoing support.
Can 1Dynamics work alongside our internal team or another partner?+
Yes. We can lead delivery, provide specialist capability, strengthen governance or fill defined gaps within a broader client and partner team.
Which industries do you work with?+
Our experience spans manufacturing, distribution, retail, professional services, construction, education, healthcare, public sector, publishing and field service operations.
Do you offer managed services after launch?+
Yes. Support can include incident management, service requests, health checks, Microsoft update planning, monitoring, enhancements and continuous improvement.
Can you help with data, analytics and AI readiness?+
Yes. We connect data quality, security, governance and business use cases so Microsoft Fabric, Copilot and Azure AI initiatives start from a dependable foundation.
Where does 1Dynamics deliver services?+
We are based in Melbourne and support organisations across Australia and the wider APAC region through flexible onsite and remote delivery.
How do we get started?+
Share the business challenge, current platform and desired outcome through our contact page. We will arrange an initial conversation and recommend a clear next step.
Client testimonials
Trusted when the work matters.
Trusted for Microsoft delivery, complex enhancement and ongoing support.
- Exceptional round-the-clock support without compromising quality. — Robert Davey, Corporate Applications & Integration, General Manager, Programmed
- Deep technical expertise and unwavering commitment to success. — Jennifer Martiz, GM Finance & Operations Solutions, Barhead Solutions
- A key partner for D365 Finance & Operations delivery. — NRW Team, Dynamics 365 Finance & Operations, NRW Holdings
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